Friday 15 November 2013

What To Know About Behavioral Segmentation

By Leslie Griffith


Behavioral segmentation is often used in the field of marketing. This term refers to the dividing of populations by behavior. These divisions are often based on how a population uses, responds or knows particular products. Consumer behavior is a topic often assessed in marketing because numerous considerations are made by consumers prior to their commitment to a product or service.

There is more than one form of segmentation of this kind. Buying on occasions is one example and refers to products that are targeted by occasion. There is also benefits sought. So many products are targeted by the benefits being sought out by consumers. Marketers are capable of dividing populations based on benefits that individual consumers seek from products.

Another form is loyalty. There are two main ways to grow businesses. First is to collect new customers and second is to retain existing customers. The more loyalty a consumer has to a product and service, the more the consumer base will grow. This is another behavior that marketers tend to target. Strategies employed for brand-loyal consumers is different than that applied for acquiring new consumers.

Usage rate is important as well. In both commercial and residential segments, usage is rated as heavy, moderate or lesser. Customers are often targeted based on their perceived or calculated usage. For instance, beauty facilities might be more likely to target consumers known to buy and utilize personal care products on a regular basis and avoid customers who do not use these kinds of products frequently.

Another commonly applied segment is buyer readiness stage. In this, individuals are grouped according to readiness to buy products. This is especially useful for monitoring and formulation marketing communication strategies in order to get consumers to purchase a brand or product. There are six main stages in buyer readiness: awareness, knowledge, liking, preference, conviction, and purchase.

Any product or service not targeted to the masses may utilize segmentation. This is known to be beneficial for niche products, which focus on needs and wants of consumers. The goal here, and in other marketing strategies, is to gain more information about consumers and use that to draft the most effective strategy for attracting, and keeping, customers. The techniques used will vary based on product, service, marketer and other similar factors.

Generally speaking, this is a form of market segmentation that is more focused on behavioral patterns. This process divides consumers in the market into groups that are based on their responses, uses, attitudes and knowledge of products. It involves the close study of patterns that are displayed by consumers when they make buying decisions. This also allows producers to alter and adapt marketing strategies and approaches to fit certain groups.

Behavioral segmentation is used commonly in marketing to target certain consumers. It is recognized as a form of market segmentation. Essentially, it involves dividing the market into various groups of consumers who have similar needs. Through this, producers are able to create more effective approaches to reaching target consumers based on their desires and needs. Great emphasis is on the behaviors of customers, particularly when it comes to making decisions and purchases.




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